Business Analyst and Product Engineer. I turn operational needs into clear requirements, automated workflows, and reliable digital systems.

Working as a Business Analyst at MTN Ghana, with a current focus on analyzing and automating business processes.

• IT Technician & Front-End Developer, IBW Surveyors Ltd (Oct 2024 - Jul 2025)
• Digital Experience Lead, ERP Systems Manager, and Research Administrator, IN Engineering + Surveying Ltd (Sep 2022 - Oct 2024)

• Kids Party Shop + Rental Portal ERP (Storefront, CRM, POS, Bookings, Inventory, Finance, Analytics)
• Development Operations System (Projects, Proposals, Rent, Finance, Appointments, System Health)
• Odoo ERP Customization
• Intranet Website Redesign (including Internal Learning System)

• Business process analysis, requirements gathering, and workflow design
• Process automation discovery and implementation planning
• Stakeholder alignment, acceptance criteria, and UAT coordination
• Digital product strategy across website, intranet, ERP, and client workflows
• Workflow mapping and operational process optimization
• Rollout enablement, onboarding, and team training
• UX audits, accessibility reviews, and design-system consistency
• SEO optimization, content refinement, and lead-focused improvements
• Analytics reporting, KPI tracking, and data-informed iteration
• Documentation automation, QA planning, and delivery coordination
• Cross-functional stakeholder collaboration and change management
• Odoo.sh and Odoo Studio administration

• Shipping ERP changes without stalling operations
• Building Smarter Workflows with Odoo
• Launching a Live Kids Party Shop + Rental Portal ERP
• Rebuilding a Company Intranet

• Web Development with HTML, CSS, JavaScript
• Developing Front-End Apps with React
• Developing Back-End Apps with Node.js and Express
• Python for Data Science, AI & Development
• Database Management Essentials
• Developing AI Applications with Python and Flask

• Trent university
• Bachelor of Arts Honours (BAH)
• Business and Computer Science